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Posted on 6th June 2023

Vacancy: Good Food Scotland – Community Supermarket Manager

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Our partners at Good Food Scotland are hiring a Community Supermarket Manager – please see full details and information on how to apply below.

  • Location: Nitshill Shopping Centre, Glasgow
  • Hours: 37.5 hours per week, worked over 5 days, with flexibility required in hours and days to meet the demands of the project.  Some evening and weekend working will be required.
  • Wage: £31,000
  • Contract: 24 month fixed term contract
  • Start Date: Before end July 2023
  • Annual leave: 25 days pro-rated
  • Closing date for applications: 11.59pm 23rd June 2023
  • Interviews: Likely to be w/c 26th June

To apply: Please send a current CV and a maximum two-sided covering letter to detailing why you feel you are a perfect fit for this role, including examples of how your experience demonstrates you meet all the essential person specifications, as well as most of those detailed as ideal. Please indicate your last hourly/annual salary and your earliest start date should you be successful.

For your application or if you have any questions email: 

Job Description

Good Food Scotland is on a mission to end hunger in Scotland. In Summer 2023 we will be opening the Threehills Community Supermarket. Threehills will include an affordable shopping area, a community café and an advice hub. It will provide immediate financial relief for households on low incomes, by improving their access to affordable, nutritious food, while addressing some of the underlying issues which may have left them vulnerable to hunger and food insecurity. This is a flagship store and the first of its kind in Scotland. 

We are looking for an experienced and dedicated Manager to lead the Threehills Community Supermarket. The ideal candidate may come from a retail or catering management background, or may have experience in community development work. The successful candidate will demonstrate a commitment to the values and aims of Threehills and will be enthusiastic about leading a team of staff, volunteers and trainees. At Threehills we love working in partnership so the ability to work well with other organisations is essential.

Main responsibilities

The Manager’s key objective will be to establish Threehills on a sustainable long-term footing and constantly develop the range of support on offer to members. Their key tasks will include:

  • Ensuring Threehills runs smoothly and is able to deliver an effective service, in a warm and welcoming environment, to local residents
  • Assume cash responsibilities including cashing up for the supermarket, recording sales figures, supervising the cash handling in the cafe and keeping sound financial records
  • Recruiting, training, developing and supporting staff and volunteers including line management of the Cafe Supervisor and Retail Assistants
  • Establishing, maintaining and strengthening Threehills’ regular supply of food
  • Enforcing the highest possible health and safety and food hygiene procedures 
  • Ensuring specialist support is available within Threehills throughout each week including developing relationships with relevant agencies 
  • Collecting robust data and constantly evaluating various aspects of Threehills’ impact
  • Liaising with Trustees on the operational aspects of Threehills
  • Working closely with the wider Good Food Scotland team including the Development Manager and Larder Coordinators
  • Work with Feeding Britain and Good Food Scotland colleagues on funding applications

Other duties

  • Ensure all Threehills equipment is working efficiently and is regularly serviced.
  • Develop existing partnerships and build effective new partnerships with food suppliers and other stakeholders 
  • Lead the staff team to develop the Threehills marketing strategy and deliver any associated promotions or events.
  • Ensure the ethos and values of Threehills are at the centre of all operational decisions.

Person Specification


  • Demonstrate a commitment to and enthusiasm for the aims, objectives and ethos of Threehills
  • Driven to achieve exceptional standards of customer service, self-motivated and able to manage teams under pressure and in a demanding environment.
  • Retail management experience
  • Experience of managing all aspects of health and safety and food hygiene and handling protocols in line with legislation.
  • Management or supervision of paid staff
  • Excellent communication skills and the ability to work with, nurture and motivate a team.
  • Experience of stock ordering and management
  • EPOS and I.T literacy skills. Numeracy skills required to monitor and manage budgets
  • Full, clean UK driving licence


  • Resilient, able to think on one’s feet to address and solve problems as they arise.
  • Innovative and forward thinking
  • Able to work in a changing and developing environment and take people with you.
  • Management or supervision of volunteers
  • Experience in catering and/or food preparation 
  • Community development experience or experience in the third sector